Which record must be opened to start resolving conflicts?

To effectively resolve conflicts during a promotion process in Copado, the promotion record must be opened first. The promotion record serves as the central hub where changes are aggregated for deployment. It allows users to review the specific components and changes included in the promotion, and it identifies any conflicts between different versions of those components.

When conflicts arise, they are typically associated with changes made in different branches or environments. The promotion record provides the necessary context to understand these conflicts, including which components are in conflict and why. By accessing the promotion record, users can navigate to the specific conflict records that require attention, manage the resolutions, and ensure that all changes are properly merged before deployment.

While conflict records, merge records, and Git records play significant roles in the conflict resolution process, they are all accessed through or referenced by the promotion record. Thus, starting with the promotion record is essential to effectively manage and resolve conflicts in the deployment process.